At Scarlett Hiking, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you use our services or visit our website.

1. Information We Collect
When you make a purchase or interact with our website, we may collect the following types of information:

  • Personal Information: This includes your name, address, phone number, and email address.

  • Transaction Information: We collect details related to your order, including the items purchased, delivery address, and payment method.

  • Log Data: This includes information such as your IP address, browser type, and usage details when accessing our website.

2. Payment Information

We only offer cash on delivery as the payment method, meaning that no credit card or banking details are collected by us. All payments are handled directly with the delivery agent at the time of delivery.

3. How We Protect Your Information
We take your privacy seriously and implement security measures to protect your personal information. However, please note that no online method is entirely secure, and we cannot guarantee complete protection against unauthorized access or data breaches.

4. Opting Out of Communications
We may send you promotional emails or updates related to our products and services. If you no longer wish to receive marketing communications from us, you can opt-out by:

  • Clicking the unsubscribe link at the bottom of any marketing email you receive.

  • Contacting us directly at [email protected] and requesting to opt-out from receiving promotional communications.

Please note that even if you opt-out of marketing communications, we may still send you essential updates related to your orders, such as shipping or delivery notifications.

5. Sharing of Information
We do not share, sell, or rent your personal information to third parties. Your information is only used internally to process and complete your orders and improve our services.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon publication.

7. Contact Us 
If you have any questions or concerns about your privacy or this policy, please feel free to contact us at [email protected].